Your Data Rights
How to access, correct, export, restrict, or delete your SportsLab data.
Last updated: 26 June 2026
The rights you have
Depending on where you live, you may have some or all of these rights under GDPR, UK GDPR, the Australian Privacy Act, CCPA/CPRA, PIPEDA, or other privacy regimes:
- Access — receive a copy of the personal data we hold about you.
- Correction — fix data that is wrong or incomplete.
- Deletion — have your data erased ("right to be forgotten"), subject to legal retention obligations.
- Portability — receive your data in a structured, machine-readable format and transfer it elsewhere.
- Restriction — limit how we process your data while a dispute is resolved.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing relies on consent, withdraw it at any time.
- Non-discrimination — exercise your rights without penalty or reduced service quality.
How to make a request
Email us via the Contact page with the subject line "Data Rights Request" and tell us:
- Which right you are exercising;
- The email address on your account;
- Any specific data you are concerned about.
We may ask for additional information to verify your identity before acting.
Timing
We respond within 30 days for GDPR/UK GDPR requests, 45 days for CCPA requests, and as required for other regimes. We will tell you if we need to extend.
Self-service
- Access: your history is visible at /history; your messages at /messages.
- Notifications: control them at /account.
- Account deletion: available from /account after email confirmation.
Right to complain
If you believe we have not handled your data lawfully, you can lodge a complaint with your local supervisory authority — for example the OAIC (Australia), ICO (UK), CNIL (France), or your state's attorney general (US). We'd appreciate the chance to address your concern first via /legal/contact.
